SKM - Customer Satisfaction Survey

Customer Satisfaction Survey

We are continuously striving to improve the quality of our products & services. Appreciate a few moments of your time to respond to questions below. As a valued customer, how you rate our work; we request you to advice your comments & suggestions, this is the most vital information that helps us improve and excel further.

"Your comfort is our business!"

Sincerely,

Ammar Abdulateef Abdulhameed
QHSE & Lab Director
SKM Air Conditioning LLC
Mobile: +971 56 990 4447
Email: ammar.abdulhameed@skmaircon.com

Your Details:

The fields marked with (**) are mandatory.

Name **

Company Name / Website **

Questionnaire:

Please answer by giving score out of 10, where 10 represents excellent performance, satisfied; 1 represents extremely poor performance, dissatisfied; and N/A if you have no experience of the item listed.

Customer Satisfaction Survey

Your Details:

1. How do you rate SKM Products?

2. How do you rate SKM Sales Professional Competence in terms of Serv ice and Product Proficiency?

3. How do you rate SKM Sales Professional Competence in terms of Supporting Documentation?

4. How do you rate SKM timely response on enquiry/ queries/ quotation etc.

5. How do you rate SKM After Sales (service & support)?

6. How do you rate SKM Spare Parts availability?

7. How do you rate SKM Market Presence?

8. How do you rate SKM Delivery?

9. Would you recommend SKM to others?

10. Rate SKM Product specification & option compares to other products?

11.Rate SKM Product Safety features.

12. Rate SKM training support to end user/ client?

13. How likely will you make business with SKM within a year ?

Any Open Issue / Complaints and Your Feedback / Suggestions to help us improve continuously